Eight Markers to Help WEMCO Members Survive and Prosper in the Pandemic and Post-Pandemic World BY DAVE MARQUARD, OPM, MBA, BS EXECUTIVE CHAIRMAN / OWNER, APPLIED COMPANIES, LLC Yes, the vaccines are coming and promise hope. But for now, the most daunting business challenges since the Great Depression are at our doorstep. What indicators or factors determine whether your business is going to have 10% or 100% of your pre-pandemic revenue and profits? The Jackpot is E-Commerce Hopefully, you are in e-commerce in a big way. It was one of the technologies that was growing well before the pandemic and the pandemic has massively accelerated its growth. For example, many of the baby boomer generation resisted shopping online until their favorite stores closed or they feared the virus or both. Now they use e-commerce religiously. To help me run and grow my own businesses I keep a sharp eye out on what McKinsey, the Wall Street Journal and other business experts say about current best business practices. Here is what I am picking up. I have distilled the best of what I have read and experienced into what I think of as 8 indicators or markers. For purposes of this column, I will call them Marquard’s Great Eight. As you read them it will reinforce the necessity of embracing and accepting change and transformation to stay relevant. 1. Be Aware of Consumer, Ultimate Consumer and Channel Changes Capture an image of pandemic